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Bank of America offers comprehensive banking, investment, and financial services worldwide to consumers, businesses, and institutions through various segments, serving millions with retail, wealth management, corporate, and markets solutions.

BofA Rewards, launching in May 2026, is Bank of America's loyalty program that offers tiered benefits like reward bonuses, discounts, and perks to deepen customer relationships across banking and Merrill investing without minimum balance requireme...
In late 2024, the Office of the Comptroller of the Currency (OCC) issued a cease and desist order against Bank of America for violations and unsafe practices related to its Bank Secrecy Act (BSA), anti-money laundering (AML), and sanctions compliance programs. The order, which became public knowledge in early 2025, highlighted the bank's failure to timely file suspicious activity reports and correct known deficiencies in its customer due diligence processes. This regulatory action put a significant spotlight on the bank's internal controls and risk management.
Bank of America is strategically investing $4 billion, approximately one-third of its annual technology budget, into artificial intelligence and other new technology projects in 2025. This significant investment is aimed at enhancing employee productivity, improving customer service, and driving long-term growth across all of the bank's business lines.
Overall rating: B+
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