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CRD-B

Crawford & Company

CRD-B

Crawford & Company • NYSE
$10.35 ▼ -4.43% (-0.48)
Market Cap $509.48 M
52w High $12.38
52w Low $8.76
Dividend Yield 0.29%
P/E 15.92
Volume 4.09K
Outstanding Shares 49.22M

Income Statement

Period Revenue Operating Expense Net Income Net Profit Margin Earnings Per Share EBITDA
Q3-2025 $322.171M ▼ $71.802M ▼ $12.408M ▲ 3.851% ▲ $0.25 ▲ $32.074M ▲
Q2-2025 $334.595M ▲ $80.75M ▲ $7.782M ▲ 2.326% ▲ $0.16 ▲ $28.133M ▲
Q1-2025 $323.339M ▼ $74.587M ▲ $6.684M ▲ 2.067% ▲ $0.14 ▲ $22.811M ▼
Q4-2024 $358.318M ▲ $71.087M ▼ $5.722M ▼ 1.597% ▼ $0.12 ▼ $24.037M ▼
Q3-2024 $342.726M $74.016M $9.453M 2.758% $0.19 $29.044M

Balance Statement

Period Cash & Short-term Total Assets Total Liabilities Total Equity
Q3-2025 $68.767M ▲ $799.839M ▲ $614.16M ▼ $187.316M ▲
Q2-2025 $58.919M ▲ $799.365M ▲ $624.024M ▼ $176.889M ▲
Q1-2025 $57.367M ▲ $792.259M ▼ $633.236M ▼ $160.588M ▲
Q4-2024 $55.412M ▲ $803.755M ▲ $648.204M ▲ $157.21M ▼
Q3-2024 $52.34M $800.794M $641.604M $160.927M

Cash Flow Statement

Period Net Income Cash From Operations Cash From Investing Cash From Financing Net Change Free Cash Flow
Q3-2025 $12.408M ▲ $30.632M ▼ $-6.967M ▲ $-12.729M ▲ $10.196M ▲ $29.268M ▼
Q2-2025 $7.782M ▲ $35.006M ▲ $-9.165M ▼ $-26.095M ▼ $898K ▼ $33.599M ▲
Q1-2025 $6.74M ▲ $-13.923M ▼ $-9.113M ▲ $25.017M ▲ $1.692M ▲ $-23.246M ▼
Q4-2024 $5.861M ▼ $40.526M ▲ $-12.202M ▼ $-26.171M ▼ $1.646M ▼ $28.324M ▲
Q3-2024 $9.453M $19.346M $-10.996M $-2.346M $6.34M $17.772M

Revenue by Products

Product Q3-2024Q4-2024Q2-2025Q3-2025
Reimbursements
Reimbursements
 $10.00M ▲$10.00M ▲$10.00M ▲$10.00M ▲
Service
Service
 $330.00M ▲$350.00M ▲$320.00M ▼$320.00M ▲

Five-Year Company Overview

Income Statement

Income Statement Crawford & Company shows a steady, almost every‑year rise in revenue, which suggests its services are in demand and its client relationships are holding up well. Profitability, however, is fairly thin. Operating profits have been relatively stable, but the company has swung from profit to loss and back at the net income level over the past five years, reflecting sensitivity to costs, interest, and one particularly weak year. Recent years returned to modest profitability, but earnings per share have not grown in line with revenue, indicating that higher costs, mix of business, or financing expenses are absorbing much of the top‑line growth.

Balance Sheet

Balance Sheet The balance sheet looks stable in size, but somewhat leveraged. Total assets have stayed in a fairly tight range, while cash on hand is steady but not large relative to the business. Debt has crept up compared with several years ago and now sits at a meaningful level versus the company’s equity, which had dipped but has been rebuilding more recently. This points to a capital structure that leans on borrowing, with improving but still modest equity cushioning the business. The main watchpoints are interest costs and the company’s flexibility if conditions weaken.

Cash Flow

Cash Flow Cash generation has been uneven. Operating cash flow has moved up and down year to year, with some solid years and some softer ones, highlighting the impact of working capital swings and the timing of claims activity. Free cash flow has been positive in most years but not by a wide margin, and it did turn slightly negative in one recent year. Capital spending is relatively consistent and necessary to support the company’s technology and service platforms, but it does consume a fair share of cash. Overall, Crawford usually funds itself from its operations, yet its cash cushion and free cash flow headroom are not especially thick, leaving less room for major surprises.

Competitive Edge

Competitive Edge Crawford operates in a specialized corner of financial services—claims management and related outsourcing—where scale, expertise, and trust matter a lot. The company benefits from a global footprint, long operating history, and deep technical skills in complex claims areas like cyber, environmental, and large commercial losses. Its integrated offerings—from loss adjusting to third‑party administration and managed repair—help it become a one‑stop shop for insurers, brokers, and large corporations, which can make relationships stickier and more recurring. At the same time, it faces competition from other large adjusters, niche specialists, and insurers that keep work in‑house. The strength of its moat depends on continuing to deliver faster, more accurate, and more cost‑effective claims outcomes than rivals, especially as technology raises the bar across the industry.

Innovation and R&D

Innovation and R&D Innovation for Crawford is centered on software, data, and process rather than traditional lab research. The company is pushing hard into digital claims handling, using artificial intelligence, automation, drones, virtual inspections, and self‑service mobile tools to speed up the claims journey and improve accuracy. Proprietary platforms such as its digital claims portals, AI‑driven coverage tools, and catastrophe coordination systems, along with data and analytics offerings via ConanTech, are designed to differentiate its service quality and deepen client integration. Strategic acquisitions and partnerships expand its capabilities in high‑growth niches like cyber risk, subrogation, and international specialty markets. Experiments with Internet‑of‑Things solutions, wearables, and climate‑related analytics suggest a forward‑looking stance aimed at staying ahead of how risk and claims evolve.

Summary

Overall, Crawford & Company looks like a steady, specialized service provider with growing revenue but only modest, sometimes choppy, profitability and cash generation. Its balance sheet is serviceable but somewhat debt‑heavy, making consistent cash flow and cost control important. On the positive side, the firm’s global reach, long experience, and integrated suite of claims services, combined with a strong push into digital and AI‑enabled tools, give it a recognizable position in a niche where trust, speed, and expertise are critical. Key opportunities lie in turning its technology investments and acquisitions into higher, more stable margins and deeper client relationships, especially in complex and emerging risk areas. Key risks include pressure on fees, ongoing technology and capital needs, and the burden of carrying meaningful debt in a business where results can swing with large events and economic conditions.

NEWS

November 21, 2025 · 8:15 AM UTC

Crawford & Company® Announces Leadership Transition; Appoints W. Bruce Swain, Jr. Interim President & CEO

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November 3, 2025 · 4:15 PM UTC

Crawford & Company Reports 2025 Third Quarter Results

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November 3, 2025 · 12:00 PM UTC

Crawford & Company Board Declares Quarterly Dividends and Authorizes Additional Share Repurchase

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October 21, 2025 · 8:30 AM UTC

Crawford & Company® Announces Third Quarter 2025 Earnings Conference Call

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