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CXM

Sprinklr, Inc.

CXM

Sprinklr, Inc. NYSE
$7.23 0.28% (+0.02)

Market Cap $1.84 B
52w High $9.69
52w Low $6.75
Dividend Yield 0%
P/E 16.43
Volume 1.08M
Outstanding Shares 254.90M

Income Statement

Period Revenue Operating Expense Net Income Net Profit Margin Earnings Per Share EBITDA
Q2-2026 $212.04M $128.33M $12.615M 5.949% $0.05 $19.062M
Q1-2026 $205.5M $144.624M $-1.568M -0.763% $-0.006 $19.237M
Q4-2025 $202.539M $133.264M $98.679M 48.721% $0.39 $15.323M
Q3-2025 $200.689M $134.979M $10.455M 5.21% $0.041 $7.889M
Q2-2025 $197.208M $142.979M $1.841M 0.934% $0.007 $4.523M

Balance Statement

Period Cash & Short-term Total Assets Total Liabilities Total Equity
Q2-2026 $473.991M $1.086B $542.676M $543.437M
Q1-2026 $570.234M $1.19B $549.736M $639.772M
Q4-2025 $483.459M $1.184B $572.136M $612.063M
Q3-2025 $476.643M $970.301M $473.277M $497.024M
Q2-2025 $468.451M $983.798M $514.831M $468.967M

Cash Flow Statement

Period Net Income Cash From Operations Cash From Investing Cash From Financing Net Change Free Cash Flow
Q2-2026 $12.615M $34.791M $92.597M $-127.968M $-1.27M $37.474M
Q1-2026 $-1.568M $83.776M $-108.04M $2.847M $-18.432M $80.439M
Q4-2025 $98.679M $5.365M $44.13M $3.393M $52.03M $1.541M
Q3-2025 $10.455M $9.191M $-35.847M $1.684M $-25.321M $4.901M
Q2-2025 $1.841M $21.322M $132.44M $-162.893M $-9.147M $16.525M

Revenue by Products

Product Q2-2025Q3-2025Q4-2025Q2-2026
License and Service
License and Service
$180.00M $180.00M $180.00M $190.00M
Professional Services
Professional Services
$20.00M $20.00M $20.00M $20.00M

Five-Year Company Overview

Income Statement

Income Statement Revenue has grown steadily every year since the IPO, showing that Sprinklr is gaining adoption and expanding its customer base. Profitability has improved significantly: the company moved from operating losses to modest operating profits, and net income has recently turned clearly positive. This suggests better cost discipline and scale, although profit levels are still relatively thin for a software company. The sharp improvement in bottom-line profit versus earlier years may include some non‑operational benefits, so it may not be safe to assume that this pace of improvement continues in a straight line. Overall, the income statement shows a business successfully transitioning from a growth-at-all-costs phase toward more balanced, profitable growth, but still early in that journey.


Balance Sheet

Balance Sheet The balance sheet looks relatively conservative for a young software company. Total assets have increased over time, reflecting growth and investment in the platform, while shareholders’ equity has also grown, which is a healthy sign of value being built rather than financed mainly with debt. Debt levels are quite low, meaning limited financial leverage and less pressure from interest payments. Cash has come down from its earlier peak but remains solid, suggesting the company still has a reasonable buffer to fund operations and investment. As with many software firms, a good part of Sprinklr’s value is likely tied to intangible assets like software and customer relationships, which do not always show fully on the balance sheet, so reported asset strength should be interpreted with that in mind.


Cash Flow

Cash Flow Sprinklr’s cash flow profile has improved meaningfully, moving from occasional cash burn to consistently positive cash generation from operations in recent years. Free cash flow has turned positive and is trending in the right direction, which indicates that the business is not only growing but also increasingly funding itself. Capital spending needs appear modest, consistent with a cloud software model that does not require heavy physical investment. The shift to positive free cash flow provides more flexibility for product development, sales expansion, and potential strategic moves without relying heavily on external financing. That said, as a still‑maturing company, cash flows could be sensitive to changes in growth spending or market conditions.


Competitive Edge

Competitive Edge Sprinklr operates in a very crowded customer experience and marketing technology space, facing giants like Salesforce and Adobe as well as more focused specialists. Its main edge comes from offering a single, unified platform that covers social media, marketing, advertising, and customer service, rather than a patchwork of separate tools. This unified, AI‑native architecture can create high switching costs for large enterprises once Sprinklr is embedded across multiple departments, making it harder for customers to rip it out. The company also benefits from a data advantage: handling large volumes of customer interaction data helps improve its AI models and insights over time. The flip side is that it must continually prove its value against well‑funded competitors, and any misstep in product execution or service quality could open the door for rivals in key accounts.


Innovation and R&D

Innovation and R&D Innovation is a clear focal point, with Sprinklr positioning itself as an AI‑first platform rather than simply adding AI on top of legacy tools. Offerings like Sprinklr Copilot, AI Agents, Digital Twin, and enhanced feedback management aim to automate routine work, improve insight quality, and give enterprises a more complete, real‑time view of their customers. The unified architecture makes it easier to roll out features across the entire platform, which can amplify the impact of each R&D investment. The company is also leaning into generative AI, industry‑specific solutions, and partnerships, all of which could deepen its moat if executed well. However, the AI space is intensely competitive and moving quickly, so Sprinklr’s long‑term edge will depend on how effectively it converts these innovations into tangible customer outcomes and measurable returns.


Summary

Overall, Sprinklr looks like a maturing software company that has successfully shifted from high‑loss growth to more disciplined, profitable expansion. The income statement and cash flows show clear progress toward sustainable profitability, while the balance sheet is relatively strong, with low debt and a solid equity base. Strategically, its biggest strength is a unified, AI‑native platform that can replace multiple point solutions and embed itself deeply inside large enterprises, supported by a growing data and AI advantage. At the same time, it operates in a highly competitive market dominated by powerful incumbents and fast‑moving innovators, which adds execution risk and pressure to keep innovating. Future performance will likely hinge on Sprinklr’s ability to maintain growth, keep improving margins, and continuously demonstrate that its AI‑driven platform delivers better customer experiences and efficiency than rival offerings.