Logo

EGAN

eGain Corporation

EGAN

eGain Corporation • NASDAQ
$10.42 ▲ 2.16% (+0.22)
Market Cap $281.87 M
52w High $15.95
52w Low $4.34
Dividend Yield 0%
P/E 8.61
Volume 189.24K
Outstanding Shares 27.05M

Income Statement

Period Revenue Operating Expense Net Income Net Profit Margin Earnings Per Share EBITDA
Q1-2026 $23.508M ▲ $14.844M ▲ $2.82M ▼ 11.996% ▼ $0.1 ▼ $4.328M ▲
Q4-2025 $23.234M ▲ $13.633M ▼ $30.865M ▲ 132.844% ▲ $1.13 ▲ $3.374M ▲
Q3-2025 $21.009M ▼ $14.259M ▼ $66K ▼ 0.314% ▼ $0.002 ▼ $115K ▼
Q2-2025 $22.389M ▲ $15.059M ▲ $671K ▲ 2.997% ▲ $0.024 ▼ $1.003M ▲
Q1-2025 $21.799M $14.624M $652K 2.991% $0.057 $876K

Balance Statement

Period Cash & Short-term Total Assets Total Liabilities Total Equity
Q1-2026 $70.901M ▲ $144.608M ▼ $61.08M ▼ $83.528M ▲
Q4-2025 $62.917M ▼ $148.33M ▲ $67.599M ▲ $80.731M ▲
Q3-2025 $68.737M ▼ $106.22M ▼ $54.634M ▼ $51.586M ▼
Q2-2025 $70.531M ▲ $111.257M ▼ $55.999M ▼ $55.258M ▼
Q1-2025 $67.205M $114.921M $59.173M $55.748M

Cash Flow Statement

Period Net Income Cash From Operations Cash From Investing Cash From Financing Net Change Free Cash Flow
Q1-2026 $2.82M ▼ $10.432M ▲ $-224K ▼ $-1.225M ▲ $7.992M ▲ $10.208M ▲
Q4-2025 $30.865M ▲ $-4.325M ▼ $-213K ▼ $-3.288M ▲ $-5.828M ▼ $-4.538M ▼
Q3-2025 $66K ▼ $2.21M ▼ $-104K ▲ $-4.992M ▼ $-1.794M ▼ $2.106M ▼
Q2-2025 $671K ▲ $6.424M ▲ $-139K ▼ $-1.691M ▲ $3.326M ▲ $6.285M ▲
Q1-2025 $652K $954K $-109K $-4.422M $-2.798M $845K

Revenue by Products

Product Q2-2025Q3-2025Q4-2025Q1-2026
License
License
 $20.00M ▲$20.00M ▲$20.00M ▲$20.00M ▲
Technology Service
Technology Service
 $0 ▲$0 ▲$0 ▲$0 ▲
SaaS revenue
SaaS revenue
 $0 ▲$0 ▲$60.00M ▲$0 ▼

Five-Year Company Overview

Income Statement

Income Statement Revenue has been fairly steady over the past few years, inching up but not yet showing rapid growth. Profitability has improved, moving from roughly breakeven results to more clearly positive earnings. Margins look healthy for a software business, suggesting decent pricing power and cost control. The earnings jump in the latest year is encouraging, but given the company’s small size, results can be a bit volatile from year to year.

Balance Sheet

Balance Sheet The balance sheet looks conservative and clean. The company holds a solid cash position relative to its size and carries no debt, which reduces financial risk. Equity has been building over time, indicating accumulated profits and a stronger capital base. Overall, the financial foundation appears sound and not overly stretched.

Cash Flow

Cash Flow Cash generation from operations has been consistently positive, though not rapidly growing. Free cash flow is also positive most years, helped by very light spending on physical assets, which is typical for a software business. This steady, if modest, cash flow suggests the company can fund its own operations and investments without relying heavily on borrowing. Stability is a key feature here rather than aggressive expansion.

Competitive Edge

Competitive Edge eGain occupies a focused niche in customer engagement software, centered on AI-driven knowledge management. Its main strengths are a unified platform, deep expertise in knowledge systems, and tight integrations with major contact center and CRM providers, which raise switching costs for customers. The market, however, is crowded and fast-moving, with large technology and cloud players also pushing AI-based customer experience tools. eGain’s ability to maintain differentiation and remain visible alongside bigger brands is an ongoing challenge.

Innovation and R&D

Innovation and R&D Innovation is a clear strategic priority, with the Knowledge Hub and AssistGPT showing a strong push into practical AI for customer service. The company emphasizes low-code tools, fast pilot programs, and a composable architecture, making it easier for enterprises to adopt and integrate its technology. Future growth potential seems tied to expanding generative AI features, industry-specific solutions, and deeper cloud partnerships. The main risks are execution, rapid AI commoditization, and the need to keep pace with larger, better-funded competitors.

Summary

eGain combines a prudent financial profile with a focused, AI-driven software offering. The business is modest in scale but consistently profitable, with a cash-rich, debt-free balance sheet and steady positive cash flow. Strategically, its moat rests on a unified knowledge platform, deep integrations, and high switching costs, balanced against intense competition and the fast evolution of AI in customer engagement. The company’s long-term trajectory will likely depend on how well it can turn its innovation pipeline and partnerships into sustained, higher growth while preserving financial discipline.

NEWS

November 18, 2025 · 1:53 PM UTC

Oregon Community Credit Union Selects eGain AI Knowledge Hub™ and eGain AI Agent™ to Elevate Customer Service

Read more

November 13, 2025 · 4:05 PM UTC

eGain to Participate in the Roth Technology Conference on November 19, 2025

Read more

November 12, 2025 · 4:05 PM UTC

eGain Announces First Quarter 2026 Financial Results

Read more

November 4, 2025 · 6:30 AM UTC

eGain to Announce Fiscal 2026 First Quarter Financial Results on November 12, 2025

Read more

October 14, 2025 · 1:53 PM UTC

eGain Unveils eGain Composer™, a Modular AI Knowledge Development Platform, to Build Trusted AI CX Applications

Read more