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NOW

ServiceNow, Inc.

NOW

ServiceNow, Inc. • NYSE
$812.41 ▲ 1.21% (+9.69)
Market Cap $168.63 B
52w High $1198.09
52w Low $678.66
Dividend Yield 0%
P/E 98
Volume 904.07K
Outstanding Shares 207.56M

Income Statement

Period Revenue Operating Expense Net Income Net Profit Margin Earnings Per Share EBITDA
Q3-2025 $3.407B ▲ $2.061B ▼ $502M ▲ 14.734% ▲ $2.42 ▲ $888M ▲
Q2-2025 $3.215B ▲ $2.133B ▲ $385M ▼ 11.975% ▼ $1.86 ▼ $622M ▼
Q1-2025 $3.088B ▲ $1.986B ▲ $460M ▲ 14.896% ▲ $2.22 ▲ $721M ▲
Q4-2024 $2.957B ▲ $1.952B ▲ $384M ▼ 12.986% ▼ $1.86 ▼ $622M ▼
Q3-2024 $2.797B $1.795B $432M 15.445% $2.1 $641M

Balance Statement

Period Cash & Short-term Total Assets Total Liabilities Total Equity
Q3-2025 $5.411B ▼ $21.789B ▼ $10.488B ▼ $11.301B ▲
Q2-2025 $6.141B ▼ $22.051B ▲ $11.119B ▲ $10.932B ▲
Q1-2025 $6.597B ▲ $20.972B ▲ $10.833B ▲ $10.139B ▲
Q4-2024 $5.762B ▲ $20.383B ▲ $10.774B ▲ $9.609B ▲
Q3-2024 $5.295B $18.434B $9.144B $9.29B

Cash Flow Statement

Period Net Income Cash From Operations Cash From Investing Cash From Financing Net Change Free Cash Flow
Q3-2025 $502M ▲ $813M ▲ $-551M ▼ $-657M ▼ $-408M ▼ $578M ▲
Q2-2025 $385M ▼ $716M ▼ $-423M ▼ $-546M ▼ $-244M ▼ $526M ▼
Q1-2025 $460M ▲ $1.677B ▲ $-217M ▲ $-398M ▲ $1.067B ▲ $1.472B ▲
Q4-2024 $384M ▼ $1.635B ▲ $-738M ▼ $-471M ▼ $417M ▲ $1.382B ▲
Q3-2024 $432M $671M $-658M $-292M $-274M $469M

Revenue by Products

Product Q4-2024Q1-2025Q2-2025Q3-2025
License and Service
License and Service
 $0 ▲$3.00Bn ▲$3.11Bn ▲$3.30Bn ▲
Technology Service
Technology Service
 $0 ▲$90.00M ▲$100.00M ▲$110.00M ▲
License and Service Digital Workflow Products
License and Service Digital Workflow Products
 $2.54Bn ▲$0 ▼$0 ▲$0 ▲
License and Service ITOM Products
License and Service ITOM Products
 $320.00M ▲$0 ▼$0 ▲$0 ▲

Five-Year Company Overview

Income Statement

Income Statement ServiceNow’s income statement shows a business that has scaled very well over the past five years. Revenue has grown strongly each year, and profits have expanded faster than sales, which suggests improving efficiency and operating leverage. Core operating profits and cash-based earnings have moved steadily higher, showing that the business model is maturing from growth-at-all-costs toward disciplined profitability. Net income and earnings per share show one standout year that looks unusually high, followed by a step down but still far above earlier years, hinting at some non‑recurring items in that peak period. Overall, the profit trend is clearly upward, with healthier margins and a stronger earnings base than earlier in the decade.

Balance Sheet

Balance Sheet The balance sheet has strengthened meaningfully over time. Total assets and shareholder equity have both grown steadily, indicating that the company has been building its asset base and retaining more value in the business. Debt levels have remained relatively stable while the company has grown around them, which effectively reduces leverage risk over time. Cash holdings are solid and have inched up, providing a useful cushion for investment and flexibility during downturns. In general, the financial structure looks balanced: not overly reliant on borrowing, with a growing equity foundation and decent liquidity.

Cash Flow

Cash Flow Cash flow is a key bright spot. Operating cash flow has increased year after year, broadly in line with — and even outpacing — profit growth, which suggests earnings are backed by real cash, not just accounting gains. Free cash flow has also risen consistently even as the company modestly increases its capital spending to support growth. The level of investment in property and infrastructure remains manageable relative to the cash coming in, leaving room for continued product development, acquisitions, or other strategic uses. Overall, ServiceNow appears to convert a meaningful share of its revenue into cash, which is a strong sign of financial health and resilience.

Competitive Edge

Competitive Edge ServiceNow holds a strong competitive position as a leading workflow and automation platform for large enterprises. Its single, unified platform creates high switching costs: once customers embed ServiceNow into their core processes across IT, HR, and customer service, it becomes difficult and expensive to rip out. The company benefits from a powerful “land‑and‑expand” dynamic, often starting in IT and then spreading across departments, deepening relationships over time. A broad partner ecosystem of consultants and integrators further reinforces its presence inside large organizations and helps drive adoption. The main competitive risks come from other large cloud and software platforms that may try to replicate its capabilities or undercut it with bundled offerings, so continued differentiation and customer satisfaction will be important to watch.

Innovation and R&D

Innovation and R&D Innovation is central to ServiceNow’s story. The company has moved well beyond traditional IT service tools into a broad automation platform, with heavy emphasis on artificial intelligence, machine learning, and generative AI. Features like Now Assist, AI Agents, and low‑code / no‑code tools are designed to make it easier for both technical and non‑technical users to build and automate workflows. Partnerships, such as with NVIDIA, and a focus on hyperautomation and process mining point to a push into deeper, more intelligent automation rather than just basic task workflows. Industry‑specific solutions and an expanding app ecosystem suggest that R&D is aimed at making the platform more specialized, stickier, and harder to displace over time.

Summary

ServiceNow combines strong growth, improving profitability, and solid cash generation with a defensible position in a critical part of enterprise IT: workflow automation. The financials show a company that has scaled revenue rapidly while steadily expanding margins and generating rising free cash flow, backed by a strengthening balance sheet. Strategically, its unified platform, high switching costs, and ecosystem of partners create meaningful barriers to entry, though it operates in a highly competitive, fast‑moving software landscape. Its heavy focus on AI, low‑code development, and industry‑specific solutions positions it well to ride the broader trend of digital transformation and automation. The main things to monitor going forward are the durability of growth as the company gets larger, the sustainability of margin expansion, and its ability to stay ahead in AI‑driven automation against large, well‑funded rivals.

NEWS

November 19, 2025 · 5:00 AM UTC

AppOmni Delivers Industry First Real-Time Agentic AI Security for ServiceNow

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November 18, 2025 · 11:30 AM UTC

ServiceNow Advances Enterprise AI through Seamless Integrations with Microsoft, Enabling Collaboration, Orchestration, and Governance

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November 18, 2025 · 10:15 AM UTC

Tanium and ServiceNow Advance Autonomous IT Innovations to Strengthen Enterprise Infrastructure

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November 18, 2025 · 8:00 AM UTC

Aria Systems Announces Expanded Partnership with ServiceNow

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November 17, 2025 · 7:00 AM UTC

Camunda Announces New Integrations with ServiceNow

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