Summary of First Advantage Q4 2025 Earnings Call

1Key Financial Results and Metrics

Q4 Revenue: $420 million, a 12% increase year-over-year on a pro forma basis.

Adjusted EBITDA: $117 million, up 17% year-over-year, with a margin of 27.8%.

Adjusted Diluted EPS: $0.30, reflecting a 67% increase year-over-year.

Full Year 2025 Revenue: $1.57 billion with adjusted EBITDA of $441 million.

Customer Retention: High at approximately 96% for the year, improving to 97% in the second half.

Debt Management: Voluntary prepayment of $25 million announced, totaling $95.5 million since acquisition of Sterling.

2Strategic Updates and Business Highlights

Integration Success: Completed core integration activities for the Sterling acquisition, realizing $55 million in run-rate synergies.

Growth Strategy: Executing the FA 5.0 growth strategy, focusing on innovation and expanding offerings in digital identity and international markets.

Customer Engagement: Strong go-to-market momentum with a 17% growth contribution from new logos and upsell/cross-sell in Q4.

AI Adoption: AI is embedded across products, enhancing operational efficiency and customer service, with significant impacts on new wins and upsell opportunities.

3Forward Guidance and Outlook

2026 Revenue Guidance: Expected in the range of $1.625 billion to $1.7 billion, representing approximately 6% growth at the midpoint.

Adjusted EBITDA for 2026: Projected between $460 million and $485 million.

Adjusted Diluted EPS: Expected to be $1.25 per share, indicating a 20% compound annual growth rate from 2024 to 2026.

Base Revenue Outlook: Anticipated to remain slightly negative (0% to -2%) for the year, but overall growth expected to accelerate in the second half of 2026.

4Bad News, Challenges, or Points of Concern

Base Revenue Performance: Expected to remain slightly negative for 2026, indicating potential challenges in core customer spending.

Macro Environment: While customer sentiment appears stable, the broader economic conditions remain uncertain, which could impact hiring and spending.

Margin Pressure: Newer deals may have a higher mix of pass-through costs, which could dilute margins in the short term.

5Notable Q&A Insights

Customer Hiring Plans: Management reported a neutral to positive tone from enterprise customers regarding hiring, countering negative media narratives.

Delayed Revenue Recognition: Some revenue from new customers was deferred from Q3 to Q4, contributing to Q4 growth.

AI Integration Benefits: AI is driving efficiency and customer engagement, but quantifying its impact remains challenging due to its pervasive nature across products.

Capital Allocation Strategy: Management emphasized a balanced approach to capital allocation, focusing on both debt repayment and share repurchases without sacrificing cash flow. Overall, First Advantage demonstrated strong financial performance in Q4 2025, with a positive outlook for 2026 driven by strategic initiatives and solid customer retention, despite facing some macroeconomic uncertainties and potential margin pressures.