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EARNINGS CALL ARCHIVE 4 CALLS ON FILE
VERX — Vertex, Inc.
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Vertex (VERX) Q1 2026 Earnings Call Summary

MAY 7, 2026 2 MIN READ
REVENUE
$196.6M +1.0%
NET MARGIN
-1.3% +2.3 PTS
EPS
-$0.01 +64.3%
FREE CASH FLOW
$7.7M -24.2%

1Key Financial Results and Metrics

Revenue: $196.6 million, up 11.1% year-over-year, exceeding guidance.

Adjusted EBITDA: $44.1 million, an increase of 18.4% year-over-year.

Annual Recurring Revenue (ARR): Up 11.2%, stable compared to the previous quarter.

Gross Revenue Retention: 95%, with net revenue retention stable.

Free Cash Flow: Positive $7.7 million, marking only the second time since going public that Q1 was cash flow positive.

Cloud Revenue: Grew 20.7%, now approaching 60% of total subscription revenue.

2Strategic Updates and Business Highlights

Value Creation Plan: Announced in April, aimed at improving cost structure and reallocating resources towards growth areas, including e-invoicing and AI.

Acquisition of Brinta: An AI-first compliance and e-invoicing start-up aimed at enhancing capabilities in Latin America, particularly in complex compliance environments.

AI Integration: Vertex is embedding AI into its operations and products, with a focus on improving efficiency and customer experience. The first commercial AI product, "smart categorization," is already in production and showing promising results.

Customer Wins: Expanded contracts with major clients, including a leading AI company and a major airline, indicating strong demand for Vertex’s solutions.

3Forward Guidance and Outlook

Q2 2026 Guidance: Revenue expected between $200 million and $204 million; adjusted EBITDA between $47 million and $50 million.

Full-Year 2026 Guidance: Revenue remains unchanged at $823.5 million to $831.5 million; adjusted EBITDA guidance increased to $202 million to $208 million from previous estimates.

Cloud Revenue Growth: Expected to maintain a 25% growth rate, driven by e-invoicing mandates in Europe.

4Challenges and Points of Concern

Market Environment: The macroeconomic environment remains mixed, with ongoing scrutiny of IT spending.

Growth Rate Adjustments: The company has reset its long-term growth expectations to low double digits, reflecting a more cautious outlook compared to previous mid-teen growth targets.

Cost Actions: A 9% workforce reduction was implemented, which may impact morale and operational capacity in the short term.

5Notable Q&A Insights

Value Creation Plan: Management clarified that the $60 million to $70 million in expected cash savings is net of reinvestments, indicating a focus on efficiency while still investing in growth.

AI Monetization: There is potential for AI to enhance customer experience and operational efficiency, but monetization strategies are still being developed.

Cloud Transition: Management emphasized the importance of transitioning existing customers to cloud solutions to leverage new capabilities and improve service delivery.

International Exposure: No significant impact from macro dynamics in the Middle East was reported, indicating stability in pipeline activity and deal flow. Overall, Vertex reported a strong start to 2026, with solid financial performance and strategic initiatives aimed at enhancing growth and profitability, despite facing some macroeconomic headwinds and adjusting long-term growth expectations.

SOURCE: Q1 2026 EARNINGS CALL TRANSCRIPT